Privacy policy

Privacy Policy (GDPR) - Álainn Home & Garden Ltd

Last updated: 26th January 2026

Álainn Home & Garden Ltd is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and Irish data protection law.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or place an order with us.

What Information We Collect

When you use our website or place an order, we may collect:

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Payment details (processed securely by our payment providers, not stored by us)

  • IP address and website usage data (via cookies)

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your order

  • Provide customer support

  • Meet legal and accounting obligations

  • Improve our website and services

We do not sell or rent your personal data to third parties.

Legal Basis for Processing

Under GDPR, we process your personal data based on one or more of the following legal grounds:

  • To perform a contract (to fulfil your order)

  • To comply with legal obligations (such as tax and accounting laws)

  • Our legitimate business interests (such as improving services and preventing fraud)

  • Your consent, where required (such as for certain cookies)

Sharing Your Information

We may share necessary information with:

  • Delivery companies

  • Product suppliers for order fulfilment

  • Payment processors

  • Website hosting and IT service providers

  • Legal or regulatory authorities where required by law

All third parties are required to handle your data in accordance with GDPR.

Cookies

Our website uses cookies to:

  • Ensure the website functions correctly

  • Improve your browsing experience

  • Collect anonymous analytics data

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Where required, cookie consent is managed through our website cookie banner or settings tool.

Your Rights Under GDPR

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (where legally permitted)

  • Restrict or object to certain types of processing

  • Request transfer of your data to another service provider

To exercise any of these rights, please contact us using the details below.

Data Retention

We only keep your personal data for as long as necessary to:

  • Fulfil your order

  • Meet legal and accounting obligations

  • Resolve disputes or enforce agreements

When data is no longer required, it is securely deleted or anonymised.

Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

However, no internet transmission or storage system can be guaranteed to be 100% secure.

Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact:

Álainn Home & Garden Ltd

Email: alainnhgs@hotmail.com

Address: Unit 3, SCCUL Enterprise Centre, Ballybane, Galway, H91 RH32

Complaints

If you are not satisfied with how we handle your personal data, you have the right to complain to:

Data Protection Commission (Ireland) www.dataprotection.ie