Privacy Policy

Last updated: 25 June 2026

Álainn Home & Garden Solutions Ltd is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or place an order.

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and Irish data protection legislation.

Who We Are

Álainn Home & Garden Solutions Ltd

Registered Office:
Unit 3, SCCUL Enterprise Centre
Ballybane
Galway
H91 RH32
Ireland

CRO Number: 783310

VAT Number: 4394301FH

Email: alainnhgs@hotmail.com

Telephone: 091 701084 / 086 2471829

Information We Collect

When you visit our website or place an order, we may collect:

  • Name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Payment information (processed securely by our payment providers and never stored by us)

  • IP address

  • Website usage information collected through cookies

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate with you about your order

  • Provide customer support

  • Meet our legal and accounting obligations

  • Improve our website and services

  • Prevent fraud and protect our business

We never sell or rent your personal information to third parties.

Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent where required

Sharing Your Information

We only share personal information where necessary with trusted service providers, including:

  • Delivery companies

  • Payment providers

  • Website hosting and IT providers

  • Professional advisers where required

  • Legal or regulatory authorities where required by law

All third parties are required to process your information in accordance with GDPR.

Cookies

Our website uses cookies to:

  • Operate the website correctly

  • Improve your browsing experience

  • Analyse website performance

Where required, you can manage your cookie preferences through our website cookie banner. You can also control cookies through your web browser settings.

Your Rights

Under GDPR you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion where legally permitted

  • Restrict or object to certain processing

  • Request a copy of your personal data

  • Withdraw consent where processing relies on consent

To exercise any of these rights, please contact us using the details above.

Data Retention

We only retain personal information for as long as necessary to:

  • Process your order

  • Meet legal and accounting requirements

  • Resolve disputes

  • Enforce our legal rights

When no longer required, personal information is securely deleted or anonymised.

Data Security

We use appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse or disclosure.

Although we take reasonable steps to protect your information, no online system can be guaranteed to be completely secure.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Álainn Home & Garden Solutions Ltd

Email: alainnhgs@hotmail.com

Telephone: 091 701084 / 086 2471829

Complaints

If you believe your personal information has not been handled correctly, you have the right to lodge a complaint with the Data Protection Commission.

Website: www.dataprotection.ie